Subcontract Terms of Service

Every quote provided is directly linked to the enclosed terms and conditions.  This is a 2-minute read.

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Last updated: January 2025

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Welcome to My Wrap Game. By engaging our subcontract installation services, you agree to the following terms, which apply to all installations and are linked to each quote provided. This document outlines the terms and conditions that govern our working relationship, and we encourage you to review them carefully.

1. Scope of Services

All quotes are based on jobs within the Perth Metropolitan Area. Travel outside this area must be agreed upon and quoted separately.

 

If the scope changes after a quote has been accepted, or once work has begun, a revised quote may be issued for additional services, time, or materials.

 

We are not liable for delays or service disruptions caused by events beyond our control (e.g. weather, strikes, accidents, natural disasters). We’ll communicate promptly and reschedule as soon as reasonably possible.

 

Our services are supplementary and on-demand. We are not a full-time or permanently available resource. Please plan accordingly, as availability is managed on a job-by-job basis.

2. Vehicle Preparation

Customers must ensure the vehicle is clean, dry, and free from dirt, wax, and debris before installation. We recommend parking the vehicle indoors overnight to ensure surface dryness.

 

All existing graphics, decals, and adhesive residue must be fully removed, unless otherwise agreed in writing. Failure to do so may result in cancellation or additional charges. If the vehicle requires deep cleaning, a fee of $85+GST will apply.

Not sure if your vehicle is ready?

 

Contact us before the appointment to avoid surprises.

3. Workspace Requirements

A clean, dust-free workspace must be provided with enough room to move around the vehicle, plus access to electricity and adequate lighting. The area should be cleared and ready at least a day in advance.

 

The customer is responsible for ensuring the workspace is safe and unobstructed so the installer can work without delay.

4. Material Preparedness

It is the customer’s responsibility to ensure all required materials are onsite and ready at the time of installation. Delays in material supply may result in rescheduling fees or additional charges.


My Wrap Game is not liable for cancellations or downtime caused by unavailable materials.

 

Customers must ensure materials are correct for the job and within usable condition (not expired, damaged, or mismatched). We are not responsible for issues caused by unsuitable materials, including delays, extra labour, or reduced installation quality.

5. Lead Times and Scheduling

Timely confirmation of appointments and lead times is essential. We cannot guarantee your preferred dates if confirmation is delayed.

 

If we don’t receive a response within a reasonable timeframe, My Wrap Game cannot guarantee availability or completion by your deadline.

6. Fees and Payment Terms

All quotes are inclusive of superannuation, tax, and liabilities. No hidden charges will apply unless extra services are agreed upon.

 

Payment Terms (14 Days): Invoices must be paid within 14 days of the issue date. Late payments will incur penalties and may void future work.

 

Late Fees: A 5% monthly fee (of the total outstanding) applies to overdue invoices, beginning on Day 15 and recurring monthly until paid in full.

 

Recovery Fees: If payment remains unpaid after 90 days, we may engage debt recovery services. All associated costs (legal, admin, and recovery fees) will be billed to the customer.

 

Voiding of Future Work: Failure to pay within 14 days disqualifies the customer from engaging My Wrap Game for future work. Existing or scheduled jobs may be paused until full payment - including late and recovery fees - is made.

 

Dispute Resolution: To dispute an invoice, written notice must be provided within 7 days of the invoice date, including specific details. If no dispute is raised within this period, the invoice is considered accepted in full.

 

Timely Payment & Service Termination: If payment is not made within 14 days and there’s no adequate explanation or communication, My Wrap Game will be released from all service obligations.  However, the customer will still be bound by all confidentiality and IP terms. Any use, sharing, or disclosure of proprietary information remains strictly prohibited and enforceable—even if the contract is voided.

7. Insurance

We provide public liability insurance and professional indemnity, to protect both parties throughout the installation process.

8. Cancellations and Delays

If the customer causes delays that prevent completion within the agreed timeframe, a cancellation fee of up to 50% of the total quote may apply, and the appointment will need to be rescheduled.

 

Rescheduled jobs may require a revised quote if the scope has changed.

9. Damage Liability

My Wrap Game is not liable for any pre-existing damage (e.g. rust, chips, peeling paint) that may worsen during installation.

 

We take all reasonable precautions, but cannot guarantee results where underlying damage exists—and we are not responsible for reporting or identifying such damage.

10. Social Media

My Wrap Game reserves the right to share images or updates from installation projects on social media and promotional channels - provided no confidential or proprietary client information is disclosed.


To opt out, please notify us in writing prior to the appointment.

Customers are welcome to share completed work but must not misrepresent the job or damage the reputation of My Wrap Game in any way.

11. Integrity

The customer must not engage in any commercial activities or business practices that could directly harm the reputation or operation of My Wrap Game. This includes poaching installers, undermining our business, or any action that could result in reputational damage.

12. Confidentiality

Both parties agree to maintain confidentiality regarding proprietary techniques, processes, or sensitive information shared during the course of installation.

 

Photos or videos of the installation process may not be taken or shared without prior written consent from My Wrap Game.

13. Installation Warranty

All installations are covered by a 12-month workmanship warranty, unless the product used has a shorter warranty period, in which case that period applies.

 

This warranty covers installation-related defects, such as lifting, peeling, bubbling, or other defects.  Minor issues in low-visibility or high-wear areas are not considered warrantable.

 

My Wrap Game will rectify them at no cost - provided they are reasonable and are reported within the agreed warranty period.

 

My Wrap Game accepts no liability for failures caused by factors beyond the installer’s control. This includes, but is not limited to...

  • Uncured or outgassed ink
  • Expired, damaged, or poorly stored vinyl or laminate
  • Incorrect or incompatible materials
  • Excessive overlaminate tension
  • Non-OEM, poorly prepped, or recently painted substrates
  • Undetected or undisclosed coatings (e.g. ceramic, wax, silicone)
  • Old, chalky, oxidised, or damaged surfaces
  • Body filler, panel repairs, or resprays without proper cure time
  • Customer disassembly or third-party panel removal
  • Inadequate environmental conditions (e.g. excessive heat, humidity, wind, or dust)
  • Pressure to proceed with installation outside of best-practice standards.

14. Health and Safety

The customer is responsible for ensuring the workspace complies with basic health and safety standards - this includes adequate lighting, cleanliness, and access to power.

 

My Wrap Game will supply required PPE and follow all relevant safety protocols while on-site.

15. Respectful Conduct

A professional and respectful working environment is expected at all times. Customers must treat My Wrap Game and its representatives with courtesy.

 

Any abusive, threatening, or unprofessional behaviour will result in immediate termination of services, with the customer still liable for all payments, fees, and recovery costs.


We reserve the right to refuse future work in such cases.

 

Any breach of this conduct policy will also void any warranty, service guarantees, or future support, regardless of coverage period.

16. Indemnity & Governing Law

The customer agrees to indemnify and hold harmless My Wrap Game from any claims, damages, losses, or costs arising from a breach of these terms. This includes, but is not limited to: unsafe work environments, non-payment, third-party disputes, and misuse of confidential or proprietary information.

 

These terms are governed by the laws of Western Australia, and all disputes must be resolved exclusively in Western Australian courts.

Home

1. Scope of Services

2. Vehicle Preparation

3. Workspace Requirements

4. Material Preparedness

5. Lead Times and Scheduling

6. Fees and Payment Terms

7. Insurance

8. Cancellations and Delays

9. Damage Liability

10. Social Media 

11. Integrity

12. Confidentiality

13. Installation Warranty

14. Health and Safety

15. Respectful Conduct

16. Indemnity & Governing Law

Subcontract Installation Terms & Conditions

Welcome to My Wrap Game. By engaging our subcontract installation services, you agree to the following terms, which apply to all installations and are linked to each quote provided. This document outlines the terms and conditions that govern our working relationship, and we encourage you to review them carefully.

1. Scope of Services

All quotes are based on jobs within the Perth Metropolitan Area. Travel outside this area must be agreed upon and quoted separately.

 

If the scope changes after a quote has been accepted, or once work has begun, a revised quote may be issued for additional services, time, or materials.

 

We are not liable for delays or service disruptions caused by events beyond our control (e.g. weather, strikes, accidents, natural disasters). We’ll communicate promptly and reschedule as soon as reasonably possible.

 

Our services are supplementary and on-demand. We are not a full-time or permanently available resource. Please plan accordingly, as availability is managed on a job-by-job basis.

2. Vehicle Preparation

Customers must ensure the vehicle is clean, dry, and free from dirt, wax, and debris before installation. We recommend parking the vehicle indoors overnight to ensure surface dryness.

 

All existing graphics, decals, and adhesive residue must be fully removed, unless otherwise agreed in writing. Failure to do so may result in cancellation or additional charges. If the vehicle requires deep cleaning, a fee of $85+GST will apply.

Not sure if your vehicle is ready?

 

Contact us before the appointment to avoid surprises.

3. Workspace Requirements

A clean, dust-free workspace must be provided with enough room to move around the vehicle, plus access to electricity and adequate lighting. The area should be cleared and ready at least a day in advance.

 

The customer is responsible for ensuring the workspace is safe and unobstructed so the installer can work without delay.

4. Material Preparedness

It is the customer’s responsibility to ensure all required materials are onsite and ready at the time of installation. Delays in material supply may result in rescheduling fees or additional charges.


My Wrap Game is not liable for cancellations or downtime caused by unavailable materials.

 

Customers must ensure materials are correct for the job and within usable condition (not expired, damaged, or mismatched). We are not responsible for issues caused by unsuitable materials, including delays, extra labour, or reduced installation quality.

5. lead times and scheduling

Timely confirmation of appointments and lead times is essential. We cannot guarantee your preferred dates if confirmation is delayed.

 

If we don’t receive a response within a reasonable timeframe, My Wrap Game cannot guarantee availability or completion by your deadline.

6. Fees and Payment Terms

All quotes are inclusive of superannuation, tax, and liabilities. No hidden charges will apply unless extra services are agreed upon.

 

Payment Terms (14 Days): Invoices must be paid within 14 days of the issue date. Late payments will incur penalties and may void future work.

 

Late Fees: A 5% monthly fee (of the total outstanding) applies to overdue invoices, beginning on Day 15 and recurring monthly until paid in full.

 

Recovery Fees: If payment remains unpaid after 90 days, we may engage debt recovery services. All associated costs (legal, admin, and recovery fees) will be billed to the customer.

 

Voiding of Future Work: Failure to pay within 14 days disqualifies the customer from engaging My Wrap Game for future work. Existing or scheduled jobs may be paused until full payment - including late and recovery fees - is made.

 

Dispute Resolution: To dispute an invoice, written notice must be provided within 7 days of the invoice date, including specific details. If no dispute is raised within this period, the invoice is considered accepted in full.

 

Timely Payment & Service Termination: If payment is not made within 14 days and there’s no adequate explanation or communication, My Wrap Game will be released from all service obligations.  However, the customer will still be bound by all confidentiality and IP terms. Any use, sharing, or disclosure of proprietary information remains strictly prohibited and enforceable—even if the contract is voided.

7. Insurance

We provide public liability insurance and professional indemnity, to protect both parties throughout the installation process.

8. Cancellations and Delays

If the customer causes delays that prevent completion within the agreed timeframe, a cancellation fee of up to 50% of the total quote may apply, and the appointment will need to be rescheduled.

 

Rescheduled jobs may require a revised quote if the scope has changed.

9. Damage Liability

My Wrap Game is not liable for any pre-existing damage (e.g. rust, chips, peeling paint) that may worsen during installation.

 

We take all reasonable precautions, but cannot guarantee results where underlying damage exists—and we are not responsible for reporting or identifying such damage.

10. Social Media and Intellectual Property

My Wrap Game reserves the right to share images or updates from installation projects on social media and promotional channels - provided no confidential or proprietary client information is disclosed.


To opt out, please notify us in writing prior to the appointment.

Customers are welcome to share completed work but must not misrepresent the job or damage the reputation of My Wrap Game in any way.

11. Integrity

The customer must not engage in any commercial activities or business practices that could directly harm the reputation or operation of My Wrap Game. This includes poaching installers, undermining our business, or any action that could result in reputational damage.

12. Confidentiality

Both parties agree to maintain confidentiality regarding proprietary techniques, processes, or sensitive information shared during the course of installation.

Photos or videos of the installation process may not be taken or shared without prior written consent from My Wrap Game.

13. Installation Warranty

All installations are covered by a 12-month workmanship warranty, unless the product used has a shorter warranty period, in which case that period applies.

 

This warranty covers installation-related defects, such as lifting, peeling, bubbling, or other defects.  Minor issues in low-visibility or high-wear areas are not considered warrantable.

 

My Wrap Game will rectify them at no cost - provided they are reasonable and are reported within the agreed warranty period.

 

My Wrap Game accepts no liability for failures caused by factors beyond the installer’s control. This includes, but is not limited to...

  • Uncured or outgassed ink
  • Expired, damaged, or poorly stored vinyl or laminate
  • Incorrect or incompatible materials
  • Excessive overlaminate tension
  • Non-OEM, poorly prepped, or recently painted substrates
  • Undetected or undisclosed coatings (e.g. ceramic, wax, silicone)
  • Old, chalky, oxidised, or damaged surfaces
  • Body filler, panel repairs, or resprays without proper cure time
  • Customer disassembly or third-party panel removal
  • Inadequate environmental conditions (e.g. excessive heat, humidity, wind, or dust)
  • Pressure to proceed with installation outside of best-practice standards.

14. Health and Safety

The customer is responsible for ensuring the workspace complies with basic health and safety standards - this includes adequate lighting, cleanliness, and access to power.

 

My Wrap Game will supply required PPE and follow all relevant safety protocols while on-site.

15. Respectful Conduct

A professional and respectful working environment is expected at all times. Customers must treat My Wrap Game and its representatives with courtesy.

 

Any abusive, threatening, or unprofessional behaviour will result in immediate termination of services, with the customer still liable for all payments, fees, and recovery costs.


We reserve the right to refuse future work in such cases.

 

Any breach of this conduct policy will also void any warranty, service guarantees, or future support, regardless of coverage period.

16. Indemnity & Governing Law

The customer agrees to indemnify and hold harmless My Wrap Game from any claims, damages, losses, or costs arising from a breach of these terms. This includes, but is not limited to: unsafe work environments, non-payment, third-party disputes, and misuse of confidential or proprietary information.

 

These terms are governed by the laws of Western Australia, and all disputes must be resolved exclusively in Western Australian courts.

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My Wrap Game are specialists and influencers in the automotive restyling field.  With 20 years of experience and collaborations, we’ve earned our reputation as trusted leaders in the industry.

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Wrap Tools

Merchandise

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Vehicle Signage
Fleet Branding
Car Wrapping
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Refund Policy
Wrap Care

FAQ

Training

Courses

Student Resources

Blog

Read our Blogs

Ask a Question

Join our Community

© 2023–2025 My Wrap Game. All rights reserved.

My Wrap Game are specialists and influencers in the automotive restyling field.  With 20 years of experience and collaborations, we’ve earned our reputation as trusted leaders in the industry.

Shop

Digital Templates

Tools & Accessories

Merchandise

Services

Need an Installer

Vehicle Signage
Fleet Branding
Car Wrapping
Paint Protection Film

Training

Courses

Student Resources

Blog

Read our Blogs

Ask a Question

Join our Community

Support

About

Contact

Privacy Policy
Terms of Service
Refund Policy
Wrap Care

FAQ

contact us

My Wrap Game

Perth, Western Australia

 

Email us

john@mywrapgame.com

 

Call us

+61 0433 082 438

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© 2023–2025 My Wrap Game. All rights reserved.