business planning

If you’ve ever sent me an email that slipped quietly into the abyss, or worse, received a disinterested, shrug-like reply, it’s likely because I visited your website and, true to my ruthless instincts, decided I didn’t like what I saw.

If you're in the graphics or wrap industry and you're wondering what all this talk of tariffs and trade wars has to do with you, the answer is, unfortunately, everything.

I’ve always prided myself on being able to sniff out the bad apples, but sometimes even the sharpest nose misses a whiff. Trust is a funny thing; fragile, easily given, and often dangerously misplaced. And when it’s broken, the fallout can be catastrophic, especially when it involves your livelihood.

There’s no substitute for being paid. It has no equal. No matter how charming or persuasive you are, nothing beats the sheer joy of seeing that deposit hit your account on time.  So, in good humour, I’ve decided to dissect the most common dead-on-arrival excuses I’ve received for late payments, so we can confront this supine culture of acquiescence that we’ve allowed to fester.